upset as hell!!! literally

[Keesh]

I'm so pissed @ the Acer Computer Company. I have an Acer laptop that i purchased in February, a month after the purchase it started doing crazy things like cutting off, skipping as i typed, always having to use the cord not the battery by itself... I called customer service 2day and they told me that i could send the laptop in or take out the hard drive and send that in, HELLO i'm no damn technician!!!!!!!!!! I'm pissed b/c i use the laptop 4 my school work. My GPA has dropped some due 2 the technical difficulities i have with the laptop. i knew i should have followed my 1st instinct and bought the Dell. All i really want is 4 them 2 replace it they can't even do that, when i asked to speak 2 a supervisor all the representative said was " we can't transfer calls b/c they can only tell u the same thing i am." OMG hard as times are 4 me right now i can't afford a new 1, so i guess i'm gonna have 2 tough it out. If u guys only knew my life and how hard things are.......

[Nancy]

Did you pay with cash, credit card, or take out a loan?

If it is the last two you have recourse by going to the companies and asking them what you should do.  Usually most companies have a policy in place to handle this type of problem.  If you paid cash, go to your state government, most of them have hot line for this type of problem.
N

[Keesh]

thx i paid in cash, actually i 've talked to them on 2 occassions and each time they have told me about how they dont
replace them, and try the store policies, but i know that warranty has expired

[emsplace]

http://www.ftc.gov/bcp/index.shtml

Try this site. Maybe someone there can help you!
em

[Audrey]

It sounds like they offered to fix the computer, they just needed you to send it in?

[Aimee]

I get so frustrated in situations similar to that.  I hate it so bad.  I hope that you've gotten a solution to the problem by now

[FickleMinded]

i'm using Acer laptop too and I hope that it won't happen to me (keep my fingers crossed!)